How do I know which size will fit me best?

We recommend measuring yourself and compare it to our size guide to determine your size. Read the product description carefully, if an item fits a certain way we will mention it in the product description.

What forms of payment do you accept?

We accept Visa, Mastercard, Amex and Paypal

Which currency is used on this site?

All prices indicated are in Australian Dollar (AUD) and will transact as AUD upon check out. If you are using a non-Australian Bank card, your bank may charge you a conversion fee.

Is it safe to use my card at your website?

Yes, we use TLS -Transport Layer Security to ensure secure and reliable payment gateway for online transactions.

I already place my order. Can I make changes to it?

If you require any changes to your order, including incorrect address details and/or item selected and/or sizing, please contact us immediately at orders@lariactive.com We will try to help you the best we can, however it is not always possible to intercept the dispatch in time especially during sale and peak periods.

If your order has already been dispatched, LARi accepts no responsibility for incorrect details provided. Our returns policy allows you to return and exchange incorrect sizes, however we are not liable for missing packages due to incorrect address provided at checkout.

Please refer to our Returns & Exchange page for more detailed information.

Can I purchase online and collect in store?

Currently, we do not offer click and collect.

Can I return a product physically to your store/warehouse/head office?

Unfortunately, at this stage we only accept returns via post.

How do I care for my LARi?

We use a variety of different fabric and materials in our articles. So the best way is to go to the specific page of the item you want to check, and scroll down to Material & Care section. This is where we talk in detail about how to care for your pieces based on their fabric!

Be sure to check the garment tags so you know exactly what fabric your piece is made of and care for it appropriately.

What fabrics are your products made of?

The fabrics we use for each may vary to ensure the best performance for each individual piece. We list this information in the product description page on the website as well as the garment tag on the product itself.

Where are your products made?

Our pieces are thoughtfully designed in Melbourne, Australia and manufactured responsibly in Bali, Indonesia. We work closely with our manufacturing team to ensure our pieces are made ethically and sustainably – and this is something we are extremely proud of!

Check the Doing Our Part page to learn more about the steps we are taking in order to do what we can to protect the planet and support the garment workers that made our beautiful things.

Still cannot find the answer to your question? Feel free to Contact Us

How do I use the gift card/voucher?

Every gift card/voucher will have a unique code, upon checking out and making payment in www.lariactive.com, you will need to enter the code and value of the gift card/voucher will be deducted from the total purchase price.If you have any questions on gift card/voucher, please email info@lariactive.com